Privacy Policy
This policy explains what information Divine Crystals collects and how we use it. TODO: review with legal counsel and insert entity name, effective date, and jurisdiction before launch.
1. Data We Collect
We collect information you provide directly (name, email, phone, shipping address, order details) and information collected automatically (device, browser, pages viewed, and cookies).
2. Cookies
We use cookies to keep you signed in, remember your cart, and understand site usage. You can disable cookies in your browser; some features may not work.
3. Payments
Payments are processed by our payment partner (Razorpay). We do not store full card numbers on our servers. TODO: name the processor and link its policy.
4. Analytics
We use privacy-respecting analytics to improve the site. TODO: name the analytics provider.
5. Third-Party Services
We may use delivery, email, and cloud services (e.g., Supabase) to operate the store. These providers process data only as needed to provide their service.
6. Marketing
With your consent, we send occasional offers and crystal wisdom by email. You can unsubscribe anytime via the link in our emails or the newsletter footer.
7. Data Retention
We keep order and account data as long as needed for fulfilment, legal compliance, and support. TODO: specify retention periods.
8. Your Rights
You may request access to, correction of, or deletion of your personal data, and opt out of marketing. Contact us at support@divinecrystals.in or via Contact.
9. Contact
Data requests: support@divinecrystals.in. TODO: add Data Protection Officer / Grievance Officer details if required.