Return Policy
Eligibility
Unused items in original condition may be returned within the return window. TODO: confirm return window (e.g., 7/10 days).
Timeline
Initiate returns within the stated period from delivery. TODO: specify days.
Exceptions
Personalised, intimated, or hygiene-sensitive items may not be returnable. TODO: list exceptions.
Process
Contact support@divinecrystals.in or use Contact, share your Order ID and reason, and we will share return steps. Refunds follow our Refund Policy.
Frequently Asked Questions
How long do refunds take?
Once we receive and inspect the return, refunds are processed per the Refund Policy.
Can I exchange an item?
TODO: state exchange policy.